Customer Service
100% Satisfaction Guaranteed. If you are not satisfied with your purchase, please return the item within 5 days in the same condition you have received and we will refund your money.
You may return any opened merchandise in its mint condition within 7 days of receiving your order. You will be charged a 20 % restocking fee and Shipping and Handling fee is not refundable.
You may, at your own expense, return item within 5 days upon received shipment.
If you receive wrong item by our simply mistake, we do sincerely apologize and please return item with original package material condition , replacement will ship out within 3 business days upon received shipment
if you purchased insurance and receive an item that's damage; contact us immediately; Exchange for damage or defective product within 3 business days upon received shipment;
Damage or Defective items will not be replaced if there are signs of use or tampering font>
FAQ
Q.)ARE THE
FRAGRANCES ORIGINAL?
WE GUARANTEE ALL OUR
FRAGRANCES ARE 100% ORIGINAL! We do not sell any imitations, fake etc…
They are brand new and never used!
Q.)WHAT IS THE
DIFFERENCE BETWEEN TESTER AND NEW IN BOX?
We have 2 kind of items. One is regular new in box items (the same if you buy it from a retail store with retail package. Others are stated as testers.Testers are perfume
with no fancy packaging but with the same exact fragrance at an even
better price. They are just like the one used to test the scent in a
Fragrance Store but supplied in a plain box and often you see the word
tester printed on the bottle. Sometimes they do not come with a cap or
with a box. (see description of the item)
Our testers are new and have never been sprayed.
New in box means that they are the same fragrance if you would buy from a
Fragrance Store. It is more recommended to purchase the new in box
item, if you are planning to give this fragrance as a gift.
Q.)WHAT IS THE DIFFERENCE BETWEEN PARFUM, EAU DE PARFUM, EAU DE TOILETTE
AND EAU DE COLOGNE?
The fragrance will last according to their concentrations of oils. The
most concentrated one is called “Parfum”. After that “Eau De Parfum”
is the concentrated one. “Eau de Toilette” comes next and the least
concentrated content is the “Eau de Cologne”.
Please leave us good feedback
when you receive the item and we do the same for you!!!
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