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About StrawberryNET

StrawberryNET is the No. 1 online store selling fragrances, skin care and make-up products online since 1999. We are the first truly world offer of branded products at a discounted price. Strawberry also has the connotation of being the freshest fruit so all our products are guaranteed fresh and genuine brand items.

StrawberryNET sells genuine, well known brand products at a discounted price to customers in over 200 countries. We carry over 10,000 products with 2,700 brand names and we offer customers free shipping worldwide.

StrawberryNET is dedicated to providing customers with the best service in the world. We provide multilingual and multi-currency services to our customers. Currently we are providing nine languages on our site. Also we guarantee your money back without question if you are dissatisfied in any way prior to the product being opened.

StrawberryNET sells all major department store brands that no one else sells on the net!

Contact us at: help@strawberrynet.com

Shipping

1. For Free Shipping - Registered Post signature required for delivery:
   • 4-6 postal working days for capital cities.
   • 7-10 postal working days for other destinations.
   • 10-14 postal working days for more inaccessible destinations.
   • NB: We suggest having parcels sent to your workplace if you are not able to sign for delivery at home.
   • For Free Shipping - Non Registered Post no signature required on delivery:
   • 10-14 postal working days for most destinations.
   • 14-21 postal working days for more inaccessible destinations.
2. Please note that secure delivery cannot be guaranteed with this shipping option and it cannot be tracked
3. Also please mark down Non Registered Post under "NOTE" with your PayPal payment otherwise we will ship by Registered Post
4. We currently ship to over 200 countries across the globe and most countries (especially the USA Australia Japan South Korea) allow free trade over the internet and will not charge any customs duty whatsoever for small packages entering the country. Remarks: Do not ship to Germany, Italy and France at the moment.
5. For the current time we will endeavor to assist and cover in cases where duty is charged but we emphasize this is on a goodwill not on an obligation basis. If you are charged customs then please collect the package pay any fees due and then e-mail fax or post your receipt to us and we will reimburse you.

E-mail: help@StrawberryNET.com

IMPORTANT: Please include your eBay Item number on ALL correspondence to ensure prompt service.

Refund Policy

We guarantee money back refund without question if you are dissatisfied in any way prior to the product being opened. (Notification within 7 days of receipt please).

We regret we cannot offer a refund once the product has been opened and used. If there is any defect in the product on receipt once opened then it may be returned to us for a refund at that time. Please note we can only refund the total cost of goods if there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement.

Payment Details

• PayPal
• Direct Offline Credit Card Payment: Visa/Master Card or American Express or Discover or Diners Club