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All of our items are checked before despatch and are carefully hand-packed by our in-house logistics department. Your purchase is shipped directly to you as soon as we have received your cleared payment
We offer standard 10 to 20 Business days shipping (with optional insurance) from Hong Kong to worldwide after the payment is confirmed. The time is not guaranteed, it may take longer depending on the postal service.
No Local pickup for auction customers. No third party shipping carrier will be used.
A handling fee is incorporated into the shipping cost, the handling fee covers Inventory management labor, logistic, warehousing, sales and marketing related costs. Please consider the total amount as your cost of purchase, which including: auction ending price + shipping handling + insurance.
Customs, Duties and Taxes
The buyer is responsible for any applicable import duty and local taxes. Please verify with your customs before purchase
The item will be labeled as a "Gift" and declared lower value for shipping purpose only. It will not reflective to the total price you paid or the market value of the product. lower value will avoid or minimize your import tax.You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by courier and postal services. Since items ship from manufacture directly, you can save up to 80% compare purchase from retail store. We do not charge Tax, you save big. Any import charge or fee is buyer's responsibility.
Return policy
We offer repair or replacement on defective items within 30 days of shipment.We are happy to replace faulty goods if the buyer agrees to bear the cost of the return shipping, You agree to pay for the return shipping on exchanges and returns. We do not offer refund or credits.
Product repair and exchange is our normal policy.All returns must be authorised. In the unlikely event that you need to return an item to us, we will issue you an RMA# (Return Merchandise Authorization number), which must be clearly stated on your parcel. Please note that we cannot accept any returns that have not been issued with RMA number.
Our preferred methods is PayPal (it's fast and easy to sign up for an account at paypal.com if you do not have one).
Major credit cards accepted through PayPal. e-check will be held until cleared. We ship to PayPal confirmed address only. Un confirmed address please pay by Money Orders or Cashiers Checks in US dollars. no personal checks or company checks.
When you paid from paypal, please check your address at paypal, if the address is not correct, please make the alternation before you paid. The incomplete address will cause the mail lost and it is your responsibility on correct them. No refund, Claims will be accept from this case
Please contact us for your payment if you have any problem.
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