| Taxes: Idealsalons shall
automatically charge and withhold the applicable
sales tax for orders to be delivered to
addresses within CA. No sales tax is
applied to orders outside of CA.
Returns:
We accept the return of products within 30
days from the date of purchase. After 30
days, orders fall under 1 year warranty terms
and conditions. A return will include a
full refund, minus the cost of shipping both
ways. Items must be returned in original
condition, unassembled, un-used, and original
packaging. All refunds are applied to the
same credit card used in the initial purchase.
If an order was paid for by check or money
order, please allow approximately 2 weeks for a
refund check to be mailed.
Warranty:
All products have a 1 year warranty on the
parts. If a part breaks due to a defect of
the item, Idealsalons.com will replace the part
free of charge with no additional shipping costs
for the customer. Damage due to
inappropriate use by the customer will void the
warranty. The warranty does not include
labor or installation of the parts and
Idealsalons does not provide assistance with
installation or repair.
Shipping Policy:
Orders require 1-3 business days of
processing time prior to shipping. Once
shipped, shipping times vary, but usually take
1-7 business days for U.S. orders depending on
your location. If a correct email address
is provided, tracking information will be sent
once shipped. Damage due to Shipping:
Items damaged due to shipping must be reported
to Idealsalons within 15 days of the order date
to qualify for a replacement. Replacements
are sent free of charge for items which are
damaged during shipping and by the carrier.
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