|
STORE'S POLICY |
| PAYMENT |
We expect payment within 7 days of winning.
We accept PayPal, Money Order, Cashier's Checks drawn on any U.S. Bank (please write item # on the checks).
|
| UN-PAID ITEMS |
We will file an un-paid dispute from eBay in order for us to get all eBay fees refund.
Sorry that we can't afford to loose $ on so many of these un-paid items.
Dispute will be filed after 10 days of auction end. Your account would get an unpaid strike if one was filed. |
| COMBINED SHIPPING |
Items won within 7 days will be shipped in the same package & get a discount as following:
US: save $2 shipping cost on each additional auction won.
International: save $5 shipping cost on each additional auction won. |
| SHIPPING TIME & METHOD: |
Items will be shipped within 48 hours of the same business day as payment received and cleared (eCheck takes 5 days).
We ship items out from Mon. - Sat and items will be shipped to your PayPal confirmed address.
Items will be shipped via USPS via 1st mail class and Priority class.
You will be receiving an auto message from your PayPal associated email address with package's delivery tracking number.
SHIPPING AND HANDLING RATES ARE BASED ON: Actual Shipping Cost + Delivery Confirmation +
(Envelopes,Boxes, Packaging Tape, Bubble Wrap, Tissue Paper, Ribbon, Gasoline to the Post Office and labor),
just to name a few factors that make up the shipping and handling costs! |
| INTERNATIONAL BIDDERS |
International customer is responsible for all duties, customs fees and taxes.
We will not mark any packages as gifts.
We will state the value of the package at the amount you purchased it from us.
Please allow at least 10 business days for your package to be arrived.
Brazil: Please be advised that your package might take up to 6-8 weeks to be arrived due to Brazil Custom's process.
|
| LOST OR DAMAGED ITEMS |
Customers if you choose NO insurance YOU assume full responsibility should the USPS loose or damage your package. |
| PACKAGE INSURANCE |
We will not responsible for un-insured packages. Purchasing insurance is recommended in order to cover all packages' damages or lost during transit.
Fee . . . . . . . . . . Insurance Coverage
$1.70 ................ $0.01 to $50
$2.15 ................ $50.01 to $100
$2.60 ................ $100.01 to $200
$4.60 ................ $200.01 to $300
$5.55 ................ $300.01 to $400
$6.50 ................ $400.01 to $500
$7.45 ................ $500.01 to $600
$7.45 plus $0.95 per $100 or fraction thereof over $600 to $5,000.
|
| RETURN POLICY |
Buyer is responsible for the following terms:
- has 7 business days to send back the items in their original state with no damages and un-worn.
All tags should be in tact.
- sending back the items at your own expense.
- 15% of total amount (re-stocking + eBay fee + paypal fee). This fee is non-refundable.
- original shipping cost is non-refundable.
|
| EXCHANGE |
We will do an exchange if items are not as described or sent to wrong customer by mistake.
We will reimburse you for the shipping cost. |
| FEEDBACK |
Your satisfaction is also our priority. If you are not satisfied with the item for whatever reason, please contact us before leaving neutral or negative feedback. Any issues will be rectified immediately.
Please communicate & give us a chance to work with you to re-solve any matters.
Also, please allow us some times to resolve any issues during the busy seasons.
We will leave you a positive feedback once we received one from you. |
| OUR PRODUCTS |
Original and Authentic. We keep invoices and receipts for proof.
All products come from a smoke free and pet free environment. |
| CONTACT |
You can contact us via eBay message board. We check for messages daily.
Email: monicenguyen1@gmail.com
Phone: 314-315-3688 |
| AGREEMENT |
Please read and understand our store's policy clearly. Once you placed a bid you have agreed to all terms stated as above. |
| SHOPPING ENJOYMENT |
We hope you'll enjoy your shopping with us and win many great deals. Most of our auctions start @ 1 cent! |